order & shipping info

ORDER INFO

Most items are in stock & will ship within 1-2 business days of order date.  Orders are shipped from Indio, California, USA 92203.

Payments are processed via Shopify.com's payment system providing a safe and secure system for your credit cards.  View payment window for credit card options.

SHIPPING

All orders will be sent via USPS Priority Mail & USP Priority Mail International

A tracking number will be provided for you to check on the status of your shipment.

Deliveries within the U.S. usually takes 3-5 business days.

International deliveries usually takes 6-10 business days.

*Delivery time may vary with USPS; we do not control the package after it leaves lelotusbleu.com

Buyers are responsible for shipping costs on returning items.  (We will cover costs for sending exchange item to buyer.)

P.O. Boxes APO/FPO
We are not able to ship to PO Boxes or APO/FPO Box addresses.

SHIPPING RATES

DOMESTIC RATES FOR USA - 50 STATES

Purchase amount of $0 - $47.99...........$7.95

Purchase amount of $48 & UP..............FREE SHIPPING

INTERNATIONAL SHIPPING FOR COUNTRIES OTHER THAN USA

Shipping rate $21.95.

Additional custom fees may apply and will be due upon delivery.

EXCHANGE POLICY

Jewelry items and canvas bags are not returnable or exchangeable.

Our crystal canvas bags are made with quality materials and great care.  We aim to produce quality products.  With crystal items, it is only natural to loose a few crystals due to normal wear and care of the item. Please be advised that we do not consider the results of normal wear a damage and therefore we will not be exchanging or refunding those items.

Email any questions to lelotusbleu808@gmail.com.